How We Manage Our Clients’ Expectations



Your choice of contractor is probably one of the most important decisions you’ll make in your home remodel. Aside from providing superior workmanship, your contractor should know how to manage your expectations and make the process stress-free. You can count on DreamMaker Bath & Kitchen of Madison, one of the area’s trusted interior remodeling contractors, to do this. Here’s a closer look at how we manage client expectations.

An Established Process

At DreamMaker Bath & Kitchen of Madison, our approach focuses on serving you from the initial consultation to long after installation. First, you’ll meet with a DreamMaker designer, who will listen carefully to your goals so we can incorporate the features you want into your new space. Next, our designer will visit your home for a complete survey, which includes taking precise measurements, identifying factors that could affect the interior renovation and looking for improvements that can be incorporated into the design. 

Everything in Writing

After a comprehensive survey of your home, we will share the designs we have planned for your home. Once we’ve landed on a final design together, we’ll present you with a detailed written contract. You can rest assured that every aspect of the project is specified in this contract. This includes the date we’ll start the work, how many days we expect the work to take, information about warranty coverage, material and labor costs, plus other drawings and documents. After the finalized plans and contract are signed, our project manager will arrange a pre-start conference meeting. This will review the construction and installation process. 

Open & Honest Communication

DreamMaker Bath & Kitchen of Madison aims to establish confidence between ourselves and our clients. We do this by being absolutely transparent about our work. By always being on the same page with you, we can avoid assumptions that may lead to different expectations. 

Dedicated Point Person

Do you have questions or concerns? Just ask your project manager. This person is the dedicated point of contact throughout the entire project, and will also coordinate any extra professionals we bring in to ensure the work is done properly. Our project manager is always available to answer questions you might have.

Expect your home remodel to move forward smoothly with DreamMaker Bath & Kitchen of Madison. We proudly serve residents of Sun Prairie, Verona, Madison and beyond. Call us today at (608) 535-5995 or fill out this contact form to schedule your consultation.

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